Software Escrow Services

What is Software Escrow?

Software escrow is the deposit of software's source code into an account held by a third party escrow agent. Escrow is typically requested by a party licensing software in order to ensure continued maintenance of the software. The source code is released to the Licensee if the developer files for bankruptcy or otherwise fails to maintain and update the software as promised in the software license agreement.

Licensee Protection

If a Licensee of mission-critical software is concerned that the software creator will, for some reason in the future, no longer support that software, then the Licensee can request that the source code be placed in a software escrow account with us at Advanced Records Management (ARM) as a trusted third party.

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The Licensee will have the right to access the source code and support the software itself if certain pre-defined events occur. An escrow agreement also prevents the vendor's rights to maintain control over its intellectual property in the absence of such circumstances.

Contractual Agreements

Advanced Records Management offers the following standard agreements, which can then be customized to your specific needs and situation:

Two-Party Agreement: a contract between the Depositor and ARM (Escrow Agent), naming software Licensee(s) as beneficiary
Three-Party Agreement: A contract between the Depositor, Licensee(s) and ARM (Escrow Agent)

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Testimonial

Christine

Administrative Assistant

National Business Law Firm

"Ryan just left here and wanted to let you know how nice and friendly of a hard worker he is. Abby always is so nice and helpful on the phone and email also! We appreciate your services. Thank you so much for the certificate and your help with all that large project!"

Joe S.

Storage Manager

Fortune 500 Company

"Just want to pass along my appreciation for you and your team’s perseverance and responsiveness during these last two weeks. It’s been such a relief to have such a dependable partner in migrating our Mainframe tapes from Dallas to Minneapolis. Thanks again."

Janice B

Records Administrator Recycling Solutions Eagan, MN

Recycling Solutions

"Thanks to each member of the Advance Records Management team for another year of friendly and prompt customer service, tender loving care of our boxes, and going the extra mile to ensure our experience is a great one! All that and you send me treats!? Wow. It’s like getting extra whipped cream in my hot cocoa--thank you!!"

Pa V.

Records Intravascular Medical Devices Eden Prairie, MN

Intravascular Medical Devices

"I would like to leave an e-Comment Card for Mr. Mike MacDonald. During the past nine months of my employment as the new Receptionist/Administrative Assistant at XXXX, Inc., I have had the wonderful privilege to meet Mr. MacDonald. His brief visits to drop off blank tape cartridges, as well as pick up any outgoing tape cartridges, have been so very pleasant, welcoming and professional!..."

Teresa O.

Office Manager Bloomington, MN

Manufacturing

"Seriously Jeff, I think your company is terrific and has great quality service which is at the top of my list when dealing with vendors. This is more important than cost and location."

Kara M.

Document Control Golden Valley, MN

Healthcare Products

"Every person I have ever worked with at ARM has been so very helpful and genuinely kind! Every delivery person, Laurie, yourself – that is such a great thing to see and work with in this day and age, as it is getting more and more rare! Thank you again, Jeff, for having a great company and making my life easier here in Document Control! Have a great summer!"

Scott Z.

Data Center Operations